Scrum master as a Agile Coach
What is Coaching?
Coaching is all about teaching. Coaching is a two-way communication style aimed at influencing and developing team members’ skills, motivation, and judgment. Coaching is about building confidence and capabilities so that individuals can continuously grow and improve. Coaches ask questions to help team members arrive at conclusions on their own. Coaches trust that their team members can make smart decisions, and trust can go a long way. When team members feel trusted, workplace satisfaction increases, and the quality of work improves. Coaching relies on open communication in both directions to help develop an employee’s or team’s skills, so they can become self-sufficient.
Scrum Master are the designated Agile coach i.e your main job is to help the team improve. The three main aspects of coaching an Agile team as a Scrum master are as below:
Designs the "plays" with the team:
Although the Scrum Master owns the playbook, you should create together with the whole team. It is very important that you involve the team in any decisions. It includes for example, how the whole team runs a sprint planning, backlog refinement, sprint review & demos, how the team works daily, and teams deploy plan to release a product etc.
Provide feedback to the team:
Celebrate and learn with the team:
It is important to congratulate the team often on a job well done (team collaboration, sprint goal achievement, successful demos, small and big releases). And it is equally important to acknowledge loss as critical data that will help the team improve next time and still feel positive about any disappointment and failures and think of it as a learning opportunity.
Scrum Master plays an essential role in the team and you're a critical part of why Scrum and Agile work at all. You're responsible for ensuring the team is always improving and becoming the best team it can possibly be.
Designs the "plays" with the team:
Although the Scrum Master owns the playbook, you should create together with the whole team. It is very important that you involve the team in any decisions. It includes for example, how the whole team runs a sprint planning, backlog refinement, sprint review & demos, how the team works daily, and teams deploy plan to release a product etc.
Provide feedback to the team:
Coaching empowers team members to arrive at solutions on their own by teaching them critical thinking and decision-making skills. This is achieved through offering feedback and providing opportunities for professional development. Scrum Master should always provide feedback to your team as early as possible and on daily basis. Just like a football coach gives directions and coaches from the sidelines, the Scrum Master needs to provide guidance all the time to the team. And similar to how a football coach might watch a video recap of the game to find patterns that need improvement or plans that worked perfect, they should do it every game. Providing feedback shouldn't only be about fixing broken things, but finding processes and activities that worked really well and encourage the team to continue using the things that work.
Celebrate and learn with the team:
It is important to congratulate the team often on a job well done (team collaboration, sprint goal achievement, successful demos, small and big releases). And it is equally important to acknowledge loss as critical data that will help the team improve next time and still feel positive about any disappointment and failures and think of it as a learning opportunity.
References:
https://quizlet.com/669153631/course-5-agile-project-management-flash-cards/
https://www.scrum.org/resources/blog/4-ways-coach-scrum-values
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